Secure online payments accepted by Payment methodsThe Shoe Orchard

Frequently asked questions

GENERAL

What sizes do you stock?
We stock shoes from UK2/EUR18 to UK6/EUR39.

THE SHOP

What are the shop's opening hours?
We are open from Monday to Saturday from 10am to 5.30pm. We also offer a special school shoes fitting service with appointments in the evenings and on Sunday afternoons. Please contact us to book an appointment.

Where is the shop?
The shop is situated on Fenwick Road, in Giffnock, on the south side of Glasgow. Click here for map and directions.

What if I decide my purchase is unsuitable?
We offer an exchange or credit note (valid for 3 months instore) if the goods are returned in their original condition with all tags and labels intact within 14 days. Your statutory rights are unaffected.

Do you sell gift vouchers
Yes, we do. They are valid for six months from the date of purchase.


ONLINE SHOPPING

What if I decide my purchase is unsuitable?
We offer an exchange or refund if the goods are returned in their original condition with all tags and labels intact within 14 days. Your statutory rights are unaffected. Please see our returns page for further information.